Legal
Privacy Policy
This Privacy Policy describes how GL Bali Events ("we", "us", "our") collects, uses, and protects information when you visit our website or engage our event production services.
1. Information We Collect
We collect information that you voluntarily provide when contacting us:
- Contact details: name, phone number, email address, WhatsApp number
- Event details: event type, date, location, budget range, and other details you share when requesting a quote
- Communication records: messages and correspondence sent through our website or WhatsApp
We also collect non-personal data automatically, such as browser type, device information, and pages visited, through analytics tools.
2. How We Use Information
- To respond to inquiries and provide quotes for event services
- To coordinate event production, vendors, and logistics with you
- To improve our website experience and marketing
- To send relevant follow-ups or updates about your event
- To comply with legal obligations
3. Cookies & Tracking
This website uses cookies and similar technologies, including:
- Google Analytics: to understand how visitors use our website
- Meta Pixel (Facebook): to measure ad performance and reach interested audiences
You may disable cookies via your browser settings, though some site features may not work properly.
4. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
- Trusted vendors and partners required to deliver your event (venues, caterers, photographers, etc.)
- Service providers that help operate our website and ads (analytics, hosting, advertising platforms)
- Authorities where required by Indonesian law
5. Data Retention
We retain inquiry and event data for as long as necessary to deliver our services and meet legal obligations, typically up to 5 years after the last interaction.
6. Your Rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (subject to legal exceptions)
- Opt out of marketing communications
To exercise these rights, contact us via WhatsApp or email.
7. Security
We use reasonable technical and organizational measures to protect your data. However, no transmission over the internet is 100% secure.
8. Third-Party Links
Our website may link to third-party sites (Instagram, WhatsApp, etc.). We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy. The latest version will always be posted on this page.
10. Contact
For any privacy-related questions:
- WhatsApp: +62 852-1105-2334
- Instagram: @glbalievents